Privacy Policy

We, Kopi Sendi by Barakah Nature HQ respect the privacy of individuals with regard to personal data and are committed to protecting the privacy of our users, and strive to provide a safe, secure user experience. This privacy policy is formulated in accordance with Malaysia Personal Data Protection Act 2010 (Act 709) (“PDPA”) which came into force in November 2013.

This Privacy Statement addresses how your personal data is collected, used and disclosed by Kopi Sendi by Barakah Nature HQ in accordance with PDPA. Your personal data refer to any information you provide voluntarily but is not limited to, any personal information about you concerning your name, gender, address, NRIC number, telephone number and e-mail address and includes any information that can be used to distinguish, identify or contact you.

This means that in the course of our business dealings with our business partners, we may directly, or indirectly through third-parties, obtain and where relevant disclose, such personal information including contact details, background information and any other information pertinent to the transaction in order to enable us to carry out our obligations.

Please note that the Privacy Statement is streamlined to common principles of data privacy in most jurisdictions although there may be some slight variations due to local requirements.

• you access our website and register with Kopi Sendi by Barakah Nature HQ;
• you perform an online transaction such as place an order to purchase our product(s);
• you interact with our customer service officers via email, WhatsApp or phone;
• you interact with any of our agents/representatives;
• you respond to our request for additional personal data;
• you are contacted by, and respond to our survey;
• you contacted us in person; and/or
• you participate in any of our contests or promotions.

• processing your order;
• processing of any commercial transaction including credit or debit card;
• processing payment instructions;
• responding to your queries;
• informing you about our products and services;
• informing you about our campaigns and promotions relating to our products or other services;
• statistics and research;
• performing policy review and needs analysis;
• any other purpose that may be deemed necessary or expedient by Kopi Sendi by Barakah Nature HQ in accordance with applicable laws and regulations, including but not limited to the purpose of complying with the requirement(s) of any governmental or regulatory authority, or court of law, of competent jurisdiction.

• disclosure of Personal Data for the purposes stated in paragraph 2 above;
• disclosure of Personal Data to external service providers who provide support or professional services to Kopi Sendi by Barakah Nature HQ including, but not limited to, website or email hosting services, information technology services, data security consultancy services, marketing and promotional services, data analysis, legal services, accounting services, tax related services, administrative services and data back-up services;
• disclosure of Personal Data in connection with corporate restructuring or re-organisation including, but not limited to, mergers, acquisitions, divestitures, consolidation, amalgamation, joint ventures, formation of partnerships, voluntary liquidation and takeovers; and/or
• where disclosure of Personal Data to unaffiliated third parties is necessary to protect the interests, rights, property or privacy of Kopi Sendi by Barakah Nature HQ and/or its officers, employees, agents or affiliates.

• The disclosure is necessary to prevent or detect a crime, or for the purpose of investigations.
• The disclosure is required or authorized by or under any law or by the order of a court.
• The disclosure was justified as being in the public interests in circumstances as determined by the Minister.